Public procurement
21567046
Servicii de implementare a soluției informatice de gestionare a resurselor corporative (licențe, servicii de implementare și servicii de garanție)
1
Enquiry period
with 16.02.2026 16:48
to 29.04.2026 13:00
to 29.04.2026 13:00
6 days left
2
Bidding period
with 29.04.2026 13:00
to 15.06.2026 13:00
to 15.06.2026 13:00
3
Auction
4
Evaluation
5
Bids have been evaluated
Status
Active
Estimated value without VAT
22 919 166,66 MDL
Period of clarifications:
16 Feb 2026, 16:48 - 29 Apr 2026, 13:00
Submission of proposals:
29 Apr 2026, 13:00 - 15 Jun 2026, 13:00
Auction start date:
will not be used
Supplier technical support:
(+373) 79999801
This procedure is carried out without auction. Your offer is final and must contain the entire list of required documents.
Servicii de implementare a soluției informatice de gestionare a resurselor corporative (licențe, servicii de implementare și servicii de garanție)
Information about customer
Fiscal code/IDNO
Address
MD-2005, MOLDOVA, mun.Chişinău, mun.Chişinău, bd. Grigore Vieru, 1
Web site
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The contact person
Purchase data
Date created
16 Feb 2026, 13:54
Date modified
17 Apr 2026, 14:13
Estimated value (without VAT)
22 919 166,66 MDL
Achizitii.md ID
21567046
MTender ID
Type of procedure
Open tender
Award criteria
The best cost - quality ratio
Delivery address
MD-2005, MOLDOVA, mun.Chişinău, mun.Chişinău, bd. Grigore Vieru, 1
Contract period
17 Jun 2026 14:12 - 31 Dec 2026 14:12
List of positions
1)
Title
Licenţe aferente soluției informatice de gestionare a resurselor corporative (ERP), cu 1 an de suport de la producător inclus
CPV: 72200000-7 - Software programming and consultancy services
Quantity: 1.0
Unit of measurement: Bucata
2)
Title
Licenţe complementare pentru rularea ERP (cu excepţia licenţelor pentru sistemele de operare), cu 1 an de suport standard de la producător inclus
CPV: 72200000-7 - Software programming and consultancy services
Quantity: 1.0
Unit of measurement: Bucata
3)
Title
Servicii de implementare ale soluției informatice de gestionare a resurselor corporative (ERP)
CPV: 72200000-7 - Software programming and consultancy services
Quantity: 1.0
Unit of measurement: Bucata
4)
Title
Servicii de instruire aferente soluției informatice de gestionare a resurselor corporative (ERP)
CPV: 72200000-7 - Software programming and consultancy services
Quantity: 1.0
Unit of measurement: Bucata
5)
Title
Servicii de garanţie (mentenanţă şi suport), aferente soluției informatice de gestionare a resurselor corporative (ERP)
CPV: 72200000-7 - Software programming and consultancy services
Quantity: 12.0
Unit of measurement: Bucata
6)
Title
Servicii privind dezvoltări suplimentare și solicitări de schimbare
CPV: 72200000-7 - Software programming and consultancy services
Quantity: 1000.0
Unit of measurement: Bucata
7)
Title
Quantity: 1.0
Unit of measurement: Bucata
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Documents of the procurement procedure
annex 7_list of processes with associated objectives and kpis.xlsx
Bidding Documents
-
16.02.26 16:48
anexa 7_lista proceselor cu obiectivele si indicatorii asociati.xlsx
Bidding Documents
-
16.02.26 16:48
03. final_2026_anunt de participare_v4.0_gla.docx
Documents history
-
03. final_2026_anunt de participare_v4.0_gla.docx
ID: bee02345-30a4-4ced-9cb3-e36e728690fd
Bidding Documents
-
03. final_2026_anunt de participare_v3.0_gla.docx
ID: bee02345-30a4-4ced-9cb3-e36e728690fd
Bidding Documents
Bidding Documents
-
17.02.26 11:18
mom_1st familiarization meeting.pdf
mom_1st familiarization meeting.pdf
Bidding Documents
-
17.04.26 14:13
clarificari_raspunsuri_email.pdf
clarificari_raspunsuri_email.pdf
Bidding Documents
-
17.04.26 14:13
2026_transform_tender submission_eng.pdf
2026_transform_tender submission_eng.pdf
Bidding Documents
-
17.04.26 14:13
mom_2nd familiarization meeting.pdf
mom_2nd familiarization meeting.pdf
Bidding Documents
-
17.04.26 14:13
Servicii de implementare a soluției informatice de gestionare a resurselor corporative (licențe, servicii de implementare și servicii de garanție)
Date:
9 Apr 2026, 10:14
Question's name:
Licensing of the solution platform
Question:
In the RFP documentation, you stated you would only accept offers which include perpetual licensing. Can you please explain in details what do you consider as perpetual licensing? If we can offer license prices fixed for the term of the following 3 years, is it acceptable to the bank?
Answer (15 Apr 2026, 08:07):
According to the requirement set out in „The Specifications”, CL.15 “The licenses related to the proposed solution must be perpetual. The Tenderer undertakes to provide all licensing conditions and usage restrictions applicable under various circumstances.”
In the understanding of the Contracting Authority, perpetual licenses are those that grant an indefinite, non-expiring right of use. After their acquisition, the user is not required to renew the license itself, but only to pay annual maintenance fees in accordance with the terms specified in the TCO (Annex 4 to „The Specifications”).
Therefore, an offer based on licenses with a fixed price limited to a period of 3 years would not be considered compliant with the requirement for perpetual licensing.
Also, in the context of licensing aspects, it is to be mentioned that regarding complementary licenses, load balancers are excluded from the scope of these licenses.
Servicii de implementare a soluției informatice de gestionare a resurselor corporative (licențe, servicii de implementare și servicii de garanție)
Date:
9 Apr 2026, 10:15
Question's name:
Reporting
Question:
Can you please specify in details which local requirements (reports, etc.) need to be fulfilled by the ERP system?
Answer (15 Apr 2026, 08:08):
The specific localization requirements will be further identified by the Contracting Authority together with the Bidder (Vendor) during the analysis and design phase, based on national regulatory and operational needs. NBM accounting is IFRS and Law 287/2017 based.
As examples of documents may be: Payment Order format, Accounting Note format, Invoice format (main identifications of supporting data), the format of Accounting registers, Account statement, statistical reports (including coding of operations), tax reports (VAT report – type of operations).
All data (nomenclator and formats) will be provided by NBM during the analysis and design phase.
Servicii de implementare a soluției informatice de gestionare a resurselor corporative (licențe, servicii de implementare și servicii de garanție)
Date:
15 Apr 2026, 09:02
Question's name:
Regarding the specifications
Question:
1. Considering that the Payroll system will remain separate, what level of HR functionality is expected within the Lot II ERP? Should this include a full HR module (e.g., employee master data, leave management, time tracking), or only a minimal employee data repository sufficient to support integration with CBS-Payroll?
2. Is the existing Buget@ KP application intended to be fully replaced by the ERP procurement module, or will it remain in use alongside the ERP, requiring system integration?
3. For auxiliary services such as canteen management, rest house, and transport services (CF.31b–c), should these be managed directly within the ERP, or will they continue to operate in separate systems interfaced with ERP for financial accounting purposes?
4. Is the ERP procurement module expected to natively enforce Moldovan public procurement regulations (Law 131/2015), including thresholds and procedures, or will compliance continue to be handled externally via Buget@ KP or the national M-Tender platform?
5. Upon creation of a purchase order, should the ERP reserve (commit) the budget to prevent overcommitment (i.e., support commitment accounting)? Additionally, does NBM currently apply commitment accounting, or is budget execution tracked solely on a cash basis?
6. Should all three budget categories (Fixed Administrative, Internal Management, Monetary Policy Operations) be managed concurrently within the ERP using distinct workflows and access controls, or within a unified structure differentiated by analytical dimensions?
7. Does NBM apply IFRS 16 (Leases)? If so, should the ERP support full lease accounting capabilities, including right-of-use asset recognition, lease liability amortization, and related disclosures?
8. Are shared overhead costs (e.g., IT, facilities, HR) currently allocated across organizational units? If yes, what allocation bases are used (e.g., headcount, floor space, transaction volumes), and should these allocation rules be configurable by NBM administrators without vendor intervention?
9. What is the approximate number of cost centers and profit centers in the current management accounting structure? This will help determine the expected master data volume for the ERP’s managerial accounting module.
Answer (17 Apr 2026, 12:42):
1. The Human Resources management module is out of scope of this project.
For Lot II (ERP) and CBS it is expected that the proposed solution has interfaces to import from the HR system only the necessary employee/user-related metadata required to support system functionality and integrations.
A full HR module (including functionalities such as leave management, time tracking, or comprehensive employee lifecycle management) is not required.
2. It is intended that the ERP system will fully replace the current Budget application.
3. A dedicated software solution (out of scope) is planned for canteen management, with simplified integration into the ERP system. The management of rest house and transport services is expected to be handled within the ERP system, to the extent supported by its native functionalities in a simplify manner (described in the RFP). NBM has a limit number of transport units (up to 15).
4. The procurement process will continue to be conducted through the M-Tender platform in accordance with public procurement regulations. Within the ERP system, it is planned to support the preparation and monitoring of the procurement plan, ensuring its alignment with the approved budget and tracking its execution.
5. Public procurement is carried out based on the approved budget, and therefore the system should support appropriate budget control and commitment mechanisms.
The administrative operating expenditure budget is prepared and executed on an accrual basis, and the ERP should support commitment accounting for this category.
At the same time, the administrative investment budget for long-term assets is executed on a cash basis, and the ERP should be able to accommodate this approach accordingly.
6. All budget categories should ideally be:
- Managed within a unified ERP structure,
- Differentiated using analytical dimensions,
- With distinct workflows and access controls applied as needed.
This approach ensures flexibility and scalability while avoiding system fragmentation.
7. Yes, NBM applies IFRS 16 Leases, and the solution should support full lease accounting in respect of the provisions of IFRS 16, including the right-of-use asset recognition, lease liability and interest amortization, as well as subsequent modifications to lease contracts. However, the NBM has few number of ongoing lease contracts.
8. Yes, shared overhead costs are intended to be allocated across organizational units.
There is currently no finalized cost accounting process in place. The approach will depend on the capabilities of the selected system, provided that it supports managerial cost reporting and allocation of shared costs.
Allocation keys and related rules will be defined during the design and configuration phase. The solution should allow NBM administrators to configure and adjust allocation rules without vendor intervention, using the standard functionalities of the selected module.
9. The approximate number of cost centers and profit centers is currently under determination. This information will be defined and confirmed during the analysis and design phase of the project.
At present, NBM consists of 26 subdivisions, structured across multiple organizational units, with over 30 operational processes.
Clarifications
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