Blanchete pentru actele de identitate din sistemul național de pașapoarte, permise de conducere și certificate de înmatriculare, pentru perioada anilor 2024 - 2029

17 Jun 2024, 12:08

Procurement notice Qualification and selection criteria (description of the criterion/requirement)

Procurement notice Qualification and selection criteria (description of the criterion/requirement) Point 3: Bid security 1% Bid security form (issued by a bank), according to Annex no. 9 to the standard Documentation approved by the Order of the Minister of Finance no. 115 as of 15.09.2021 Please confirm that the issuing bank of the bid security must not be a bank in the territory of the Republic of Moldova. The bis security can be issued by a bank in the country of the origin of the bidder. Please also clarify that the bid security must be exactly 1 % of the price offer or it can be an amount between 1 % and 2 % of the offered price.

17 Jun 2024, 12:11

Procurement notice Qualification and selection criteria (description of the criterion/requirement / ESPD/DUAE)

Point 18: Data from the Registry of Forensic and Criminological Information in the country of origin Please clarify if we understand the right way: If according to the national law of the State in which the Bidder is established, the clarification criteria can be confirmed by a sworn statement before a public notary, made by the person who has the right the represent the bidder and for the signature of the tender documentation, we do not need to present data from the Registry if forensic and terminological information for company directors or any other person with the power of representation, decision or control over the candidate, but it is enough if we present the sworn statement / self-declaration.

17 Jun 2024, 12:13

Submission of the documents

According to the Qualification and selection criteria, the submitted documents must be Electronic copies of the hand-signed paper documents without the application of the electronic signature or the documents confirmed by the electronic signature of the economic operator. (electronic signature recognized on the territory of the Republic of Moldova) Please confirm that for the submission of the tender the bidder does not need to have a Moldovan electronic signature, the offer can be submitted using only electronic copies of the hand-signed paper documents without the application of any electronic signature.

19 Jun 2024, 11:06

garantie de participare

Va rugam sa ne comunicati daca Garantia de participare se poate constitui pentru ambele loturi cu acelasi instrument bancar (ex. ordin de plata, scrisoare de garantie bancara) sau trebuie constituita in mod distinct pentru fiecare lot.

19 Jun 2024, 11:09

licitatie electronica

Va rugam sa ne comunicati care este modalitatea de desfasurare a etapelor de licitatie electronica. Oferta trebuie imbunatatita cu procentul de minim 1% in fiecare etapa sau doar per total? Daca la primele doua etape de licitatie electronica nu se imbunatateste oferta, se poate participa la ultima etapa de licitatie electronica?

19 Jun 2024, 11:12

Extension of the deadline for enquiry period and for bid submission

Taking into account the fact that the technical specification for the procurement № 21236372 “Blanchete pentru actele de identitate din sistemul național de pașapoarte, permise de conducere și certificate de înmatriculare, pentru perioada anilor 2024 - 2029”, can only be received in person at Public Services Agency at Alexander Pushkin st. 42, Chisinau, as well as the summer holiday period in State authorities, which negatively affects processing time of our requests for obtaining qualification documentation requested by this procurement, we ask you to consider extension of the proposal submission deadline for an additional 3 weeks. In particular : - deadline for enquiry (clarification) period to be extended by 15.07.2024 - deadline for bid submission to be extended by 07.08.2024

19 Jun 2024, 13:38

Anexa 24-contract model

Referitor la Contractul model prezentat in Anexa 24 va adresam rugamintea de a analiza urmatoarele: 1. Va rugam sa introduceti clauze pentru acordarea ,,Bunului de tipar" de catre comparator, pe machetele produselor de urmeaza a fi tiparite. 2. Avand in vedere perioada de valabilitate a contractului de 4 ani, exista posibilitatea ajustarii pretului in perioada de derulare a contractului ? 3. Avand in vedere ca in contract se mentioneaza ca, in situatia in care sunt constatate neconformitati, compensarea cheltuielilor pentru bunurile neconforme se va face ce catre furnizor in cinci zile, exista posibilitatea ca inainte de compensarea cheltuielilor Furnizorul sa inlocuiasca produsele neconforme ? 4. Cu privire la penalitati, va rgam sa analizati posibilitatea ca acestea sa fie puse in oglinda ca procente atat pentru furnizor cat si pentru cumparator.

20 Jun 2024, 12:38

Supporting documents for ESPD/DUAE

According to ESPD / DUAR form, Chapter V. General guidelines for qualification and selection criteria, point 5.A.1. Is the economic operator able to submit to the Automated Information System “State Register of Public Procurement” or by electronic means, or if necessary, on paper to the contracting authority: forms, certificates, notices and other documents indicated by the contracting authority/ contracting entity in the Procurement notice and Standard documentation? Deadline 7 calendar days from the date of request Please clarify if all the documents listed in the Procurement Notice ( documents listed under points 1- 20 ) need to be submitted with the offer or if some of these documents are considered supporting documents for the ESPD / DUAE form and need to be submitted only on request from the Contracting Authority within a term of up to 7 days.

20 Jun 2024, 17:09

Clarifications

Please be so kind and confirm that the last day to ask for clarification is 24. June ( till the end of the day ). Thank you.

24 Jun 2024, 15:17

Technical specification

1) “7 .1.1.2 The cardbody shall be made out from PC in a multilayer security structure, technologically assembled, with a thickness not exceeding 0,76 mm and rounded corners at the outer edges (radius 3, l 8±0,30mm). Note: Manufacturer shall provide to Beneficiary the information on the number of layers of the PC card, which must not be less than 6 layers.” We would like to ask PSA to allow the bidders to recommend different multi-layer structure and thickness of the polycarbonate data page, keeping the requirement of security features and the high-quality of the products.

24 Jun 2024, 15:17

Technical specification

2) “7.1.1.3 The hinge, made out of synthetic material, shall be partially inserted in a PC security card body.” We would like to ask PSA to allow the bidders to recommend a fully inserted hinge in the polycarbonate data page instead of the partially inserted one, thus this way the polycarbonate data page will own a better result in tensile strength, furthermore, it does not have any disadvantageous attribute nor on the graphics, nor on the quality of the product.

24 Jun 2024, 15:19

Technical specification

3) “The hinge shall be secured with enough security features of the level 1 (inspected without equipment) and level 2 (inspected with simple equipment), allowing its easy/instant identification and preventing the card body removing and/or replacement, namely: UV fluorescent inks/IR inks and/or other features embedded in the material; design features precisely aligned in a certain sequence etc.” Please allow to change the requirement of level 2 security feature of the hinge. It does not have a significant effect on the security of the product, thus, we would like to recommend other, additional security feature in the booklet (level 2 or level 3), which would protect the document with higher security.

24 Jun 2024, 15:20

Technical specification

As stated in the technical specification, the passport products differ in the color of the cover. Is there any other part which shall be different? For example, the color of the inside cover page, visa pages, data page, differences in design, serial numbering, etc.

24 Jun 2024, 15:20

Technical specification

“7.1.2.1. e) transparent window with color changing effect (transparent area will change color according to the color of the background on which it is viewed, using technology whereby the material used will have the effect of optical change):” Is there any specific requirement regarding the shape of the transparent window, or the bidders can recommend?

24 Jun 2024, 15:21

Technical specification

“6.7 The serial number of the passport shall be applied: - to the bottom on the inside front cover - letterpress printing;” We would like to ask PSA to allow the bidders to recommend placing the letterpress numbering on the first page following the polycarbonate data page (first paper-based page). It is recommended from several points of view, like personalization, verification and technological points. On the other hand, the general production practice of the passports justifies this method of serial numbering.

24 Jun 2024, 15:22

Technical specifications

“9.2 The passport booklet shall have a certificate issued by an independent accredited Iaboratory on passing the tests on physical, electrical, LDS and PKI objects according to the following methods:” Please specify when the mentioned test report shall be presented.

24 Jun 2024, 15:23

Delivery times / contract

“1. The Buyer shall submit the Design projects of the Goods to the Supplier and provide support and advice in their usage. The transmission of the Design projects to the Supplier is carried out by drawing up an Act of delivery-receipt signed by both Parties. The Design projects for Lot No.1 will be submitted in Quarter 1 of 2025, and for Lot No.2 within 5 (five) calendar days from the contract signature date. 2. Within 60 calendar days from the signing of the Act of delivery-receipt of Design projects, the Supplier shall ensure the adaptation of the Design and the adjustment of the color range, the printing approval and the production of 5 (five) assembled models for each type of blank. Every step will be coordinated and approved by the Buyer. 3. Within 30 calendar days from the Buyer’s final approval of the assembled Blank models, the Supplier is obliged to produce and deliver to the Buyer, free of charge, Blank-specimens for technological needs according to the Delivery Plan. At the same time, the Supplier shall transmit to the Buyer the Design of the Goods, developed in digital format (PDF format, on electronic support), which contains graphic information (vector and high-quality raster in the corresponding layers).” a) Please provide the definition of “Design projects of the Goods”, and what steps it includes. b) Depending on the response for the previous question, and the exact date of signing of the contract, the given time for the preparation for the production of the passport is significantly short. Thus the contract shall be signed at least 6-7 months before the sample production of the passport booklets, due to the design preparation phase, raw material preparation, acceptance and order. For this reason, we would like to recommend to modify the requirement according to the above-mentioned time frame. This way, this condition is a significant advantage of the current provider, but other companies would also have the chance to provide a competitive offer in time.

24 Jun 2024, 15:24

Technical specifications

“7.1.4 The polycarbonate substrate shall have a multi-layer structure (at least seven layers) technologically assembled, without adhesive, by hot pressing, which will not allow the layers to separate.” Is it possible to recommend different multi-layer structure of the cards, keeping the requirement of security features and the high-quality of the products?

24 Jun 2024, 15:25

Technical specifications

“7.2.6 Transparent window with color change (the transparent area will change its color according to the color of the background on which it is viewed, using technology with which the material used will have the effect of optical change)” Is there any specific requirement regarding the shape of the transparent window, or the bidders can recommend?

24 Jun 2024, 15:26

Technical specifications/design

6.6 The following stages shall be carried out for manufacturing the identity card: - drawing up the design of the card (background design, images, text and captions of data fields) - will be carried out by Public Service Agency (PSA);” Please confirm that the Successful Bidder shall prepare the new security design of every document (cards and passports as well) and PSA will provide the requested graphical elements which shall be part of the final design.

24 Jun 2024, 15:27

Technical specifications

“5.2. The blanks shall hold a certificate issued by an independent and accredited laboratory for physical, electrical and LDS testing of the chip according to the following methodologies: Physical test methods for passports (durability) - ICAO Doc 9303, ISO / IEC 18745-1; Test methods for non-contact interface devices (e-passports, smart cards, hardware) – ICAO Doc 9303, ISO/IEC 10373-6, ISO/IEC 18745-2; Test methods for Application Protocol and Logical Data Structure - ICAO TR RF Protocol and Application Test Standard for eMRTD - Part 3. Tests for Application Protocol and Logical Data Structure. Version: 2.11. Date – March, 2018 (ISO/IEC 18745-3); - Test methods for determining the characteristics of the cards - in accordance with ISO/IEC 10373. Parts 1, 3 and 6.;” Please specify when the mentioned test report shall be presented, thus the definition of blanks in this case.

24 Jun 2024, 15:29

Technical specifications

13) What type of CA (Certificate Authority) is used for the issuance of the certificates?

24 Jun 2024, 15:30

Contract / delivery times

“1. The Buyer shall submit the Design projects of the Goods to the Supplier and provide support and advice in their usage. The transmission of the Design projects to the Supplier is carried out by drawing up an Act of delivery-receipt signed by both Parties. The Design projects for Lot No.1 will be submitted in Quarter 1 of 2025, and for Lot No.2 within 5 (five) calendar days from the contract signature date. 2. Within 60 calendar days from the signing of the Act of delivery-receipt of Design projects, the Supplier shall ensure the adaptation of the Design and the adjustment of the color range, the printing approval and the production of 5 (five) assembled models for each type of blank. Every step will be coordinated and approved by the Buyer. 3. Within 30 calendar days from the Buyer’s final approval of the assembled Blank models, the Supplier is obliged to produce and deliver to the Buyer, free of charge, Blank-specimens for technological needs according to the Delivery Plan. At the same time, the Supplier shall transmit to the Buyer the Design of the Goods, developed in digital format (PDF format, on electronic support), which contains graphic information (vector and high-quality raster in the corresponding layers).” a) Please provide the definition of “Design projects of the Goods”, and what steps it includes. b) Depending on the response for the previous question, and the exact date of signing of the contract, the given time for the preparation for the production of the cards is significantly short. Thus if the design will be provided 5 days after the signature of the contract, and the Successful Bidder will have 60 days to produce samples, it is not possible to purchase nor the raw materials, nor the chip, nor the hologram within this short period of time. Please note that in case of starting a new project, in general several months are needed to purchase the raw materials after the signature of the contract. For this reason, we would ask to implement an additional preparatory period of 5-6 months after the signature of the contract. This way, this condition is a significant advantage of the current provider, but other companies would also have the chance to provide a competitive offer in time.

25 Jun 2024, 12:37

ID3 documents

Will all types of ID3 passports/travel documents have the same graphic design? Please confirm all the differences in design between all types of ID3 passports/travel documents. Apart from different colours of covers, golden foil on the front cover and the serial numbering – are there any other differences?

25 Jun 2024, 12:38

Graphic design

Will you provide a complete graphic design files and information (colour separations, pantone indications etc)?

25 Jun 2024, 12:38

Graphic design

Will the new graphic design be identical/similar/different from current (in circulation since 2023) passport?

26 Jun 2024, 11:01

7.2.6 Transparent window

(7.2.6 Transparent window with color change (the transparent area will change its color according to the color of the background on which it is viewed, using technology with which the material used will have the effect of optical change): - on light background: the window will have a primary color (blue); - on dark background: the window will change its hue to a second color (red), and an image will appear as a third color (yellow-green) as an embedded image; NOTE- The same effect is created when the transparent window is illuminated with an artificial light source (ex. Torch). - the embedded image will also be reactive to UV light (yellow-green fluorescence). Area size: 10 mm x 12 mm. The transparent window will accept laser engraving at the personalization stage.) • Should the window that changes color according to the color of the background on which it is viewed (from blue to red) fluoresce under UV light illumination? • Should the embedded image appear only on the dark background? • Is it a requirement for the window to contain one or two OVM – Optical Variable Material (color changing material)? If the answer is: two, then is it required for the OVM that changes color from blue to red to have cut outs which would allow for the second OVM to show through it creating a graphic design that would consist of three colors? (first color being that of the first OVM (the blue/red background), second color being the color of the first OVM (the blue/red background) combined with the color of the second OVM and third color being the color of the second OVM showing through the cut out in the first OVM (the blue/red background)) • Would it be possible to receive a graphic design for this element?

26 Jun 2024, 11:06

Datapage hinge :

1. Could you be more explicit regarding the hinge material described in chapter 7 .1 .1.3 "The hinge, made out of synthetic material, shall be partially inserted in a PC security card body" ? Our understanding is that synthetic reflects material such as PC, PET, polyamide, polyester, for exemple. Would a hinge with paper or metallic material would not be accepted ? 2. Could you be more explicit regarding the hinge insertion method describe in the same chapter 7 .1 .1.3 ? Our understanding is that the hinge insertion shall not allow the extraction of PC card from the passport booklet without visible tampering traces, thus the hinge can be partially or fully in the PC cardbody. Do we have the same understanding ?

26 Jun 2024, 15:27

Rainbow direction for card and datapage:

7.4.2. "When printing the background design, the iris printing method will be used with the inks running horizontally" Will the iris printing method (ie rainbow) be in identical direction as the current rainbow of the passport datapage type PA and the ID cards (in circulation today in 2024) ?

26 Jun 2024, 17:12

E.Auction

According to According to PROCUREMENT NOTICE, Clause 21, “Specific awarding techniques and tools (where appropriate specify whether the framework agreement, dynamic procurement system or electronic auction will be used): electronic auction – 3 rounds. The minimum auction step is: Lot no. 1 - MDL 1 724 229,58 (1%); Lot no. 2 – MDL 806 521,00 (1%)” a) Please describe procedures in details how the e. Auction will be conducted. Will there be a ranking (based on the initial submitted offers)? Will the offers of 1st, 2nd and 3rd round visible to the selected bidders? What time window will be given to e.Aucion? Etc. b) How many bidders will be selected for the e.Auction?

26 Jun 2024, 17:13

Estimated value

According to PROCUREMENT NOTICE, Clause 9, Estimated value (MDL) without VAT, (indicated for each lot separately) are indicated. Please confirm if Bidders may submit financial proposal which are above the indicated estimated values. Similarly, please confirm that proposals exceeding estimated value shall not be excluded from participation in the e-auction.

26 Jun 2024, 17:23

Technical specification/security background design (TD3, TD1)

“7.5.2 The background design shall be made: b) On the title page: - minimum 8 visible colors (6 offset forms including iris printing, metameric Ink Pair and Pantone with UV fluorescence (2 forms with shift colors effect to AB - on the first layer (all in one polycarbonate layer); - minimum 4 invisible colors with UV/BiUV fluorescence (3 offset forms including iris printing (with shift colors effect to A-B-A)) on the second layer (all in one polycarbonate layer)); c) On the data page: - minimum 8 visible colors (6 offset forms including iris printing, metameric Ink Pair and Pantone with UV fluorescence (2 forms with shift colors effect to AB - on the first layer (all in one polycarbonate layer) - minimum 4 invisible colors with UV /Bi UV fluorescence (3 offset forms including iris printing (with shift colors effect to A-B-A)) on the second layer (all in one polycarbonate layer));” Can VIS and UV colors be printed on the same surface of a single polycarbonate film? Can VIS and UV colors be printed on both surfaces of a single polycarbonate film? Do VIS and UV colors have to be printed on separate polycarbonate films?

26 Jun 2024, 18:18

eP: ST_MD_35_37603221_231_2024.pdf Chapter/Point: 7.2.2.2 Paper used for inner sheets of the passport booklet shall contain as follows: …. b) security fibers in the form of a mixture of at least three types of fibers with fluorescence under UV light: one type of fibers being controllable in the visible area of the spectrum and two types invisible in normal light (multicolored fluorescent fibers (blue, yellow and red) alongside with colored fibers (except blue fluorescent fibers)).

We understood that the PSA would like to have 3 security fibers for the inner sheets and "Remark" pages Please confirm that the following understanding is correct · Blue fibers shall be visible under normal daylight and visible under UV light · Yellow and red multicolored fibers shall be invisible under normal daylight, but visible under UV light.

26 Jun 2024, 18:19

eP: ST_MD_35_37603221_231_2024.pdff Chapter/Point: 10.4 Functional requirements for the chip and operating system The memory volume of the chip, reserved for personal & biometric data storing, including facial image an two fingerprints shall be at least of 80 KB

Please clarify if the 80 kb memory shall be reserved for 100% personalization of personal data or it includes also the MRTD application? In case you are asking for a chip memory size where the MRTD application is already loaded in the chip then the remaining free / available memory for personalization of personal data is less as 80kb deepening on the MRTD application size.

26 Jun 2024, 18:20

eP: ST_MD_35_37603221_231_2024.pdf Chapter/Point: 7.5.2 7.5.2 The background design shall be made: a) On the inner cover layer: * minimum 12 visible colors ( 10 offset forms including iris printing, (2 forms with shift colors effect to A-B-A)); * minimum 3 invisible colors with UV /BiUV fluorescence (2 offset forms including iris printing, (with shift colors effect to A-B-A)) * minimum 2 visible colors for intaglio printing; * minimum one color with iridescent ink;

The number of requested visible colors looks quite high which shall be printed on a single paper. For the financial calculation, could you reconfirm, that the number 12 visible colors is correct and please list the colors that shall be printed with the 10 printing plates. A normal printing machine with 4 or 5 offset units would need min 3 or 4 print phases to print all 12 colors. Our understanding is that the 12 colors consist of 10 visible colors and 2 further colors for the iris printing? Further, we would like to ask if the 2 visible colors for the intaglio printing are counted inside of 12 visible colors or additionally? Further, we would like to ask if the one color with iridescent ink; is also counted inside of 12 visible or additionally?

26 Jun 2024, 18:22

eID Card: ST_MD_35_37603221_226_2024.pdf Chapter/Point: 7.7.1 pos. 13 The chip shall support separate secure access mechanisms to each of the containers ( 1,2, 3) using PIN (Personal Identification Number): PINI , PIN2, PIN3 - for containers 1, 2, 3 respectively. The chip shall support PIN management using the PUK (Personal Unblocking Key).

We have understood that the chip shall support up 3 different PINs, which are linked to following use cases: · PIN 1 for qualified certificate for electronic signature; · PIN 2 for user identification · PIN 3: for secure email. Question 1: Please confirm if our understanding of the use case for the PINs is correct. Otherwise, please clarify the use case of each PIN 1, 2 and 3. Question 2: Please confirm that one PUK shall be applicable for all 3 PINs , which means that chip shall support one PUK / the same PUK for all 3 containers ?

26 Jun 2024, 18:23

eDI Card: ST_MD_35_37603221_226_2024.pdf Chapter/Point: 7.7.1 Pos 23: Middleware * Middleware for the exploitation of the containers describes in (11) above, and the management of the PIN and PUK (13). * Middleware shall be delivered for all versions of Windows supported by Microsoft in 32 and 64 bits. * Middleware SDK shall be delivered for all Android and iOS versions supported. * Middleware shall support both contact and contactless interfaces with the card. * Middleware shall support the chip and application offered by the Manufacturer (Supplier). * Middleware shall be supported for the duration of the contract, with Maintenance services.

We are asking for clarification of the requirement related to Middleware SDK. Is our understanding correct, that the Beneficiary would like to use this SDK to support also mobile devices (Smartphones) in combination with the dual interface cards (contactless interface) to read the stored eID data? Please confirm that this is the main use case that the SDK shall support?

27 Jun 2024, 01:02

eP: ST_MD_35_37603221_231_2024.pdf Chapter/Point: Chapter 7.1.2.1 Semi-transparent DOVID consisting of separate elements shall be distributed over a large area of the document to protect the main personalization areas on a discontinuous reflective layer. These elements will form inlays of foils without any residual materials between them, in order to allow the perfect fusion of the polycarbonate layers during the lamination process. Each DOVID element is applied as a discontinuous area (set of different elements with the smallest one being is not bigger than 10 mm2 and the biggest one will not exceed 200 mm2 and the minimum distance between two graphical elements shall be 0.5 mm). DOVID items will display the following features: - maintained in the same plane and angle of light reflection, the two distinct reflective colors of the DOVID will interchange at any 90° rotation. - by tilting DOVID up and down, part or the entire surface of the two colored reflective areas will simultaneously display animations in opposite directions. - a part of one of the two colored reflective areas forms an object that renders a positive 3D relief effect on the "DOVID" surface. The DOVID will be applied to a layer of polycarbonate to ensure adhesion with the body of the card, being placed în the structure of the card above the layer of biographical data engraved by laser. Area size: minimum 70mm x 35 mm.

DOVID: in the chapter 7.1.2.1 - point g) , the requirements for the DOVID has been written in the tender specification very exact and in detailed manner. The bidder requests for clarification: a) whether the intention is to reuse the DOVID from today's current ePassport b) a new DOVID design shall be created by PSA and related costs shall be borne by the PSA (as in chapter 6.3 technical documentation says: "drawing up the design will be carried out by Public Services Agency (PSA)") or c) a new DOVID design shall be created by bidder and related costs shall be borne by the bidder ?

27 Jun 2024, 01:03

Model Contract Chapter/Point: General Clauses, Art. 11.2 Art. 11.2 of the Contract mentions that "Proprietatea intelectuală asupra Bunurilor livrate aparţine Cumpărătorului"

Considering that intellectual property rights and copyrights are further described in the next sentences of the clause, please confirm that it is actually meant that the ownership of the goods is meant to be transferred to the Customer when delivered, thus the first sentence of clause 11.2 becoming: "Proprietatea asupra Bunurilor livrate aparţine Cumpărătorului din momentul livrării".

27 Jun 2024, 01:03

Model Contract Chapter/Point: Specific Clauses, Art. 1.

Please provide a more specific deadline for the Customer to deliver the Design for Lot 1, other than "first trimester of 2025"

27 Jun 2024, 01:03

Model Contract Chapter/Point: Art. 8 c)

Please confirm that the compensation for the Goods found with non-conformities according to the Contract shall be limited to the value of the Goods found with non-conformities, while the overall compensation for this case under the Contract shall not exceed the Contract Value.

27 Jun 2024, 01:05

Model Contract Chapter/Point: Not mentioned

As the bidder is in a country in the EEA and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) is applicable as personal data of EU citizens are provided to the Customer. As, in case of a signature of the Contract, the Customer and the Supplier are both controllers, while personal data is to be exchanged with the Customer, outside the European Economical Area Please confirm that, in case of an award, the Standard Contractual Clauses provided and available on the website of the European Commission can be signed between the parties as part of the Contract.

27 Jun 2024, 01:06

Model Contract Chapter/Point: Not mentioned

As the bidder is in a country in the EU, the provisions of the EU Council Regulation (EU) No 833/2014 applies, and therefore it is mandatory to have included, in the contract with the Customers, a clause in application of Article 12g of the Regulation, providing that the Customer / Buyer shall not sell, export or re-export, directly or indirectly any goods and/or technologies supplied under the Contract to a) the Russian Federation or for use in the Russian Federation and in the Ukrainian territories controlled by the Russian Federation, or b) any individual or entity subject to EU sanctions or restrictive measures, as well as to any entity owned by, controlled by or acting for individuals or entities subject to EU sanctions or restrictive measures and that breach of such clause shall be deemed a material breach of the Contract. Please confirm that in case of an award such clause will be inserted in the Contract to be signed or that the Customer will provide a statement in this regard after the signature of the Contract.

27 Jun 2024, 01:06

eP: ST_MD_35_37603221_231_2024.pdf Chapter/Point: 11.2.5 11.2.5 Remarks and visa pages shall contain the following security printing features : …[..] e) floating numeration of pages (combination of collocation marks and page numbers) invisible under normal light, exhibiting fluorescence under UV light;

The term "collocation marks a" is not clear , we kindly ask PSA to explain in more details this requested security feature.

27 Jun 2024, 01:07

Model Contract Chapter/Point: 12 12. Final provisions , II. SPECIAL CONTRACT CONDITIONS In this chapter the Buyer describes the phases for the design project. (LOT 1 & 2)

Please confirm that our understanding is correct: Buyer will prepare Design Projects and will deliver them to the Supplier. Please provide the definition of “Design Projects of the Goods”, and what elements are included in it?

27 Jun 2024, 01:07

eRP: ST_MD_35_37603221_228_2024.pdf Chapter/Point: 7.2.1 According to chapter 7.2.1 a Semi-transparent DOVID shall be applied to the eRP - residence card.

For the financial calculation we are asking for clarification if the bidder can use the same DOVID as for the eID card ?

27 Jun 2024, 01:08

Model Contract Chapter/Point: 10.3 10.3. For late delivery of Goods, the Supplier shall bear material liability in the amount of 0.1 % of the amount of undelivered Goods for each day of delay, but not more than 10,0 % of the total amount of this Contract.

Please confirm that the limit shall be, for each delay delivery, 10% of the total value of the delayed Goods or, alternatively, 10% of the value of the delayed delivery/Purchase Order.

27 Jun 2024, 01:08

Model Contract Chapter/Point: II. Special Conditions - Art. 3 Art. 3. Provides that "Furnizorul, în termen de 30 zile calendaristice de la aprobarea finală de către Cumpărător a modelelor de blanchete asamblate, este obligat să producă și să livreze gratuit Cumpărătorului, pentru necesitățile tehnologice Blanchete - specimene, conform Planului de livrări..."

Considering that the delivery time for some of the components that can only be ordered after the approval of the design is much higher than 30 days, we kindly ask the Contracting Authority to consider an extended time for the delivery of the samples, for example 180 days instead.

27 Jun 2024, 01:23

Model Contract Chapter/Point: 10.2 Art. 10.2 provides that "Pentru refuzul de a livra Bunurile, prevăzute în prezentul Contract sau pentru livrarea necorespunzătoare a acestora, Furnizorului i se reține garanția de bună execuție constituită conform prevederilor pct. 10.1."

Please confirm that in case penalty for delay according to Art. 10.3 are applied and paid, the Performance Bond will not be executed, unless the penalty is not paid by the Supplier within the deadline and, in such case, that value to be executed will be the value of the applicable penalty for delay not paid by the Supplier.

27 Jun 2024, 01:23

eID: ST_MD_35_37603221_226_2024.pdf Chapter/Point: 7.2.1 7.2.1 Semi-transparent DOVID cons1stmg of separate elements shall be distributed over a large area of the document to protect the main personalization areas on a discontinuous reflective layer. These elements will form inlays of foils without any residual materials between them, in order to allow the perfect fusion of the polycarbonate layers during the lamination process. Each DOVID element is applied as a discontinuous area (set of different elements with the smallest one being not bigger then 10 mm2 and the biggest one will not exeed 200 mm2 and the minimum distance between two graphical elements shall be 0,5 mm). DOVID items will display the following feature: - maintained in the same plane and angle of light reflection, the two distinct reflective colors of the DOVID will interchange at any 90° rotation. - by tilting DOVID up and down, part or the entire surface of the two colored reflective areas will simultaneously display animations in opposite directions. - a part of one of the two colored reflective areas forms an object that renders a positive 3D relief effect on the "DOVID" surface. - the DOVID will be applied to a layer of polycarbonate to ensure adhesion with the body of the card, being placed in the structure of the card above the layer of biographical data engraved by laser. Area size: minimum 31 mm x 31 mm.

DOVID: in the chapter 7.2.1, the requirements for the DOVID has been written in the tender specification very exact and in detailed manner. The bidder requests for clarification: a) whether the intention is to reuse the DOVID from today's current ID card, or b) a new DOVID design shall be created by PSA and related costs shall be borne by the PSA (as in chapter 6.6 technical documentation says: "drawing up the design will be carried out by Public Services Agency (PSA)") or c) a new DOVID design shall be created by bidder and related costs shall be borne by the bidder ?

27 Jun 2024, 01:25

Model Contract Chapter/Point: Not mentioned

Inflation : do we have the possibility to add a variation of price following a specific index?

27 Jun 2024, 01:25

Model Contract Chapter/Point: Not mentioned

Payment term : as no down payment seems to be approved we would like to add a payment by a letter of Credit ( irrevocable and confirmed by an international bank)?

27 Jun 2024, 01:26

eP: ST_MD_35_37603221_231_2024.pdf Chapter/Point: 8.3 8.3 The sewing method that stitches the sheets into the booklet must be done through the chip inlay located in the cover to prevent the inlay from being removed from the passport booklet and must prevent the pages from being removed \without leaving clear traces of this.

Regarding the request that the sewing must be done through the chip inlay located in the cover to prevent the inlay from being removed from the passport booklet, we would like the customer to kindly consider making optional. First, it adds no security: the risk of inlay removing from a booklet is not a threat. Most forgeries involve disabling the inlay by cutting the connection between the antenna and the module, not removing the whole inlay (it would leave many visible marks like creases or air bubbles on the inner cover). Secondly, it is not standard and requires adaptation that will increase the price of the document.

27 Jun 2024, 12:25

Passports:

According to ST MD 35-37603221-231:2024, Annex B on the Passport of citizen of the Republic of Moldova, 7.1.2 Security features, 7.1.2.1, clause d) the data page shall include the lenticular surface containing offset pre-printed lenticular effect image and this lenticular surface will be partially filled out during personalization process. According to clause 12.3.10 On the lenticular surface of the MLI the secondary image of the holder and the serial number of the passport shall be engraved. Question: Please confirm that the lenticular surface objects that are described in the mentioned clauses is the same (one) object or are these two separate objects (one with offset pre-printed lenticular effect image and one lenticular surface object containing secondary photo and serial number).

27 Jun 2024, 12:25

Passports

According to ST MD 35-37603221-231:2024, Annex B on the Passport of citizen of the Republic of Moldova, 7.1.2 Security features, clause e) a transparent window with color changing effect is required. The color changing trasparent window shall also accept laser engraving during personalization. Question: Please clarify what data shall be laser engraved in the color changing transparent window.

27 Jun 2024, 12:26

Passports

According to ST MD 35-37603221-231:2024, Annex B on the Passport of citizen of the Republic of Moldova, 7.1.2 Security features, clause g) a semi-transparent DOVID consisting of separete elements shall be distributed over large area of the document. These elements will form inlays of foils without any residual materials between them. Each DOVID element is applied as a discontinuous area. Question: Please clarify whether the separate DOVID elements are expected to be included on the foil which covers full area of document with DOVID effect elements placed at the required distance or shall DOVID effect elements be included on appropriate separate foil pieces which would cover only the appropriate size area of document which depends on the element size.

27 Jun 2024, 12:26

Passports

According to ST MD 35-37603221-231:2024, Annex B on the Passport of citizen of the Republic of Moldova, 7.2.2 Security features of the paper, clause 7.2.2.1 and clause 7.2.2.2, Paper used for manufacturing of the inside cover layer and paper used for inner sheets of the passport booklet shall contain at least three types of fibers with fluorescence under UV light. One type of fiber being controllable in the visible part of the spectrum and two types invisible in normal light (multicolored fluorescent fibers (blue, yellow and red) alongside with colored fibers (except blue fluorescent fibers)). Question: Please clarify or confirm that PSA require at least three types of fibers with fluorescence under UV, one of which is to be a visible UV fluorescent fiber of any colour, the second type to be invisible UV fluorescent multicolor (rainbow-like) fiber which fluoresces in three colors (blue, yellow and red) at the same time (meaning that one same fiber has three different colour zones) and third fiber to be invisible of any UV fluorescent color.

27 Jun 2024, 12:27

Passports

According to ST MD 35-37603221-231:2024, Annex B on the Passport of citizen of the Republic of Moldova, 8 Binding of the passport booklet, clause 8.3, the sewing method that stitches the sheets into the booklet must be done through the chip inlay located in the cover to prevent the inlay from being removed from the passport booklet and must prevent the pages from being removed without leaving clear traces of this. Question: It is a very uncommon requirement to have stitching trough the chip inlay located in the cover. Normally, the chip inlay is a part of the ecover fixed with reactive or non-reactive bond and there is no way to stitch through it as it would also stitch the cover through. Usually the inlay has a gap in the stitching area. The common practice is bonding the inlay to the cover and the sewn pages secures it from being removed from the booklet while the reinforcement tape secures the pages from being removed from booklet without the trace. Please confirm that the above mentioned practice without stitching though the ecover is acceptable.

27 Jun 2024, 12:28

ID card

According to ST MD 35-37603221-226:2024, Annex B on the Identity card, clause 7.2.1, a semi-transparent DOVID consisting of separete elements shall be distributed over large area of the document. These elements will form inlays of foils without any residual materials between them. Each DOVID element is applied as a discontinuous area. Question: Please clarify whether the separate DOVID elements are expected to be included on the foil which covers full area of document with DOVID effect elements placed at the required distance or shall DOVID effect elements be included on appropriate separate foil pieces which would cover only the appropriate size area of document which depends on the element size.

27 Jun 2024, 12:28

ID card

According to ST MD 35-37603221-226:2024, Annex B on the Identity card, 7.2.3 and 8.3.3.6, the lenticular surface of the outer layer of the substrate located on the backside of the card intended for CLI/MLI images, will contain offset pre-printed lenticular effect image and this lenticular surface will be partially filled out during personalization process. Accoring to clause 8.3.3.6 The following features will be laser engraved through the lenticular surface on the backside: the secondary image of the holder, the serial number of the identity card and the expiry date. Question: Please confirm that the lenticular surface objects that are described in the mentioned clauses is the same (one) object or are these two separate objects (one with offset pre-printed lenticular effect image and one lenticular surface object containing secondary photo and serial number).

27 Jun 2024, 12:28

RC card

According to ST MD 35-37603221-228:2024, Annex B on the Residence card, clause 7.2.1, a semi-transparent DOVID consisting of separete elements shall be distributed over large area of the document. These elements will form inlays of foils without any residual materials between them. Each DOVID element is applied as a discontinuous area. Question: Please clarify whether the separate DOVID elements are expected to be included on the foil which covers full area of document with DOVID effect elements placed at the required distance or shall DOVID effect elements be included on appropriate separate foil pieces which would cover only the appropriate size area of document which depends on the element size.

27 Jun 2024, 12:29

All Technical Documentation DOVID in all documents

Can you please confirm that for all passport types the same DOVID will be used? Can you please confirm that for all ID-1 cards (ID, RC, DL, VP) the same DOVID will be used?

27 Jun 2024, 12:29

Driver‘s license

According to ST MD 35-37603221-229:2024, Annex A on the DRIVING LICENSE, clause 7.2.1, a semi-transparent DOVID consisting of separete elements shall be distributed over large area of the document. These elements will form inlays of foils without any residual materials between them. Each DOVID element is applied as a discontinuous area. Question: Please clarify whether the separate DOVID elements are expected to be included on the foil which covers full area of document with DOVID effect elements placed at the required distance or shall DOVID effect elements be included on appropriate separate foil pieces which would cover only the appropriate size area of document which depends on the element size.

27 Jun 2024, 12:29

Driver‘s license

According to ST MD 35-37603221-229:2024, Annex A on the DRIVING LICENSE, 7.2.3 and 8.9, the lenticular surface of the outer layer of the substrate located on the front side of the card intended for CLI/MLI images, will contain offset pre-printed lenticular effect image and this lenticular surface will be partially filled out during personalization process. Accoring to clause 8.9 The following features will be laser engraved through the lenticular surface on the backside: the secondary image of the holder, the serial number of the identity card and the expiry date. Question: Please confirm that the lenticular surface objects that are described in the mentioned clauses is the same (one) object or are these two separate objects (one with offset pre-printed lenticular effect image and one lenticular surface object containing secondary photo and serial number).

27 Jun 2024, 13:52

eID: ST_MD_35_37603221_226_2024.pdf Chapter/Point: 7.2.1 7.2.1 Semi-transparent DOVID consisting of separate elements shall be distributed over a large area of the document to protect the main personalization areas on a discontinuous reflective layer. These elements will form inlays of foils without any residual materials between them, in order to allow the perfect fusion of the polycarbonate layers during the lamination process. Each DOVID element is applied as a discontinuous area (set of different elements with the smallest one being not bigger then 10 mm2 and the biggest one will not exeed 200 mm2 and the minimum distance between two graphical elements shall be 0,5 mm). DOVID items will display the following feature: - maintained in the same plane and angle of light reflection, the two distinct reflective colors of the DOVID will interchange at any 90° rotation. - by tilting DOVID up and down, part or the entire surface of the two colored reflective areas will simultaneously display animations in opposite directions. - a part of one of the two colored reflective areas forms an object that renders a positive 3D relief effect on the "DOVID" surface. - the DOVID will be applied to a layer of polycarbonate to ensure adhesion with the body of the card, being placed in the structure of the card above the layer of biographical data engraved by laser. Area size: minimum 31 mm x 31 mm.

Could you clarify the following items : a) “Semi-transparent DOVID" Can you confirm our understanding that the DOVID shall be transparent and not mettalic ? b) "a discontinuous reflective layer. These elements will form inlays of foils without any residual materials between them" Can you confirm our understanding that there shall not be any glue between 2 elements ?

27 Jun 2024, 13:55

eID Card: ST_MD_35_37603221_226_2024.pdf Chapter/Point: 7.7.1 pos. 5 Minimum available memory for user data shall be 120 kB, where: - 85 kB shall be reserved for the personalization of the applications described in (16) - 3 5 kB shall be reserved for future use and storage of personal data.

During personalization process and Eid, in the chip shall be inserted the following data, according to ICAO application: - data about the identity card; - data about the holder; - biometric data - the public key, the private key and the authentication certificate ( online ); - the public key, private key and qualified certificate for electronic signature - the public key, private key and certificate for secured email. In our experience and testing : a) 65Kb are sufficient to store the personal data described above as well as the personalization of the applications described in Chapter/Point: 7.7.1 pos. 16. b) 15Kb are sufficient to store additional data that we will detail this in our offer. Therefore in the target of offering the most secured product, answering the operational needs of PSA, all in the global interest for Republic Of Moldova to lower costs, we are asking for adaptation of the requirements with a minimum available memory for user of 80Kb (65 kB shall be reserved for the personalization of the applications / 15 kB shall be reserved for future use and storage of personal data) What do you intend to do with this free space for storage of personal data ? your need if for data or a to load an application (ex health app , driving licence app ..)

27 Jun 2024, 13:57

datapage dovid

Could you clarify the following items : a) “Semi-transparent DOVID" Can you confirm our understanding that the DOVID shall be transparent and not mettalic ? b) "a discontinuous reflective layer. These elements will form inlays of foils without any residual materials between them" Can you confirm our understanding that there shall not be any glue between 2 elements ? c) "DOVID element is applied as a discontinuous area" As the elements can be discontinuous can you confirm that we can use 2 holograms of 30x35mm to reach the minimum size of 70x35mm

27 Jun 2024, 14:11

Transparent window: colour shifting

Should be the colour shifting of the transparent window the same for passport booklets, IDs and DLs cards?

27 Jun 2024, 14:12

All Technical Documentation DOVID in all documents

Can you please confirm that for all passport types DOVID size shall be of minimum size 70mm x 35 mm and can be applied as patch of such a size on the polycarbonate layer, and it is not required to apply DOVID of size of full ID-3 datapage ? Can you please confirm that for all ID-1 cards (ID, RC, DL, VP) DOVID size shall be of minimum size 31 mm x 31 mm and can be applied as patch of such a size on the polycarbonate layer, and it is not required to apply DOVID of size of full ID-1 document? Can you please clarify / confirm if the DOVID shall cover the full photo area of the ID1 and passport document or only part of the photo area and part of demographic data fields, which is common for government secured documents?

1 Jul 2024, 10:35

Tender guarantee

Please be so kind as to inform if the tender guarantee must be only electronically submitted by the deadline for the Tender submission, or if the original must also be sent to PSA in physical format. Please also confirm that a bank guarantee issued by financial institutions lawfully operating in any country of the European Union (EU) or of the European Economic Area (EEA) is accepted. Thank you.

1 Jul 2024, 12:19

Technical specifications

“11.1.5. On the inside of page cover shall be applied also graphical feature printed with OVI ink. Could you specify printing technique, color shifting, maximum size of such element and define whether it is patch or repeated pattern. For color shifting – is there one particular pair of colours fixed already by PSA (e.g magenta to green) or there are options. Additionally, we would like to confirm it is common OVI, and not SPARK.