Select the type of procedure
Commercial procurement
21071013
1
Enquiry period
with
04.01.2023 10:37
to 09.01.2023 10:30
to 09.01.2023 10:30
2
Bidding period
with
09.01.2023 10:30
to 17.01.2023 10:00
to 17.01.2023 10:00
3
Auction
18.01.2023 14:00
4
Evaluation
5
Contract
Status
Evaluation
Estimated value without VAT
634 379 MDL
Period of clarifications:
4 Jan 2023, 10:37 - 9 Jan 2023, 10:30
Submission of proposals:
9 Jan 2023, 10:30 - 17 Jan 2023, 10:00
Supplier technical support:
(+373) 79999801
Subscribe impossible
during the period Evaluation
Servicii de deservire și extindere a garanției sistemului de stocare a datelor la nivel central HP 3PAR pentru anul 2023
Information about customer
Title
Fiscal code/IDNO
Address
2012, MOLDOVA, mun.Chişinău, mun.Chişinău, str. Puskin, 42
Web site
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The contact person
Purchase data
Date created
4 Jan 2023, 10:37
Date modified
6 Jan 2023, 15:37
Achizitii.md ID
21071013
MTender ID
CPV
50310000-1 - Repararea şi întreţinerea maşinilor de birou
Type of procedure
Request price offers (services)
Award criteria
The lowest price
Funding sources
List of lots
Servicii de deservire și extindere a garanției sistemului de stocare a datelor la nivel central HP 3PAR
Budget: 634379.0 MDL
Active
Documents of the procurement procedure
anexa la anuntul de participare.docx
Bidding Documents
anexa la anuntul de participare.docx
4.01.23 10:37
anexe la documentatia standard.docx
Bidding Documents
anexe la documentatia standard.docx
4.01.23 10:37
anunt de participare.signed (14).pdf
anunt de participare.signed (14).pdf
Bidding Documents
anunt de participare.signed (14).pdf
4.01.23 10:37
anexa la anuntul de participare.signed (5).pdf
anexa la anuntul de participare.signed (5).pdf
Bidding Documents
anexa la anuntul de participare.signed (5).pdf
4.01.23 10:37
age-3011-1223-26122022-asp (1).semnat.pdf
age-3011-1223-26122022-asp (1).semnat.pdf
Bidding Documents
age-3011-1223-26122022-asp (1).semnat.pdf
4.01.23 10:37
anexe la documentatia standard.signed (15).pdf
anexe la documentatia standard.signed (15).pdf
Bidding Documents
anexe la documentatia standard.signed (15).pdf
4.01.23 10:37
declaratie.signed (14).pdf
declaratie.signed (14).pdf
Bidding Documents
declaratie.signed (14).pdf
4.01.23 10:37
Date:
4 Jan 2023, 13:55
Question's name:
Type of support
Question:
Do we correctly understand the tender requirements, which assume official HPE support for these two devices? Thanks
Answer (5 Jan 2023, 08:49):
Detailed mandatory requirements for the provision of maintenance and warranty extension central data storage system HP 3PAR are specified in published document
(to current public procurement procedure) on MTender platform - "anexa la anuntul de articipare.signed (5).pdf" and are expected to be under the Vendor regulations "HPE Pointnext Tech Care Basic".
Date:
4 Jan 2023, 14:00
Question's name:
Type of support
Question:
Please also indicate when the official support period for these two devices under the last service contract was completed. This is necessary for the correct calculation of the service support. Thanks
Answer (5 Jan 2023, 08:50):
The official support period under the last service contract was completed on 31 October 2022.
Date:
4 Jan 2023, 14:25
Question's name:
Timeframe for service support
Question:
Please indicate the exact dates of the contract extension - from when to when (e.g. from 1 February 2023 to 31 January 2024). Thanks
Answer (5 Jan 2023, 09:31):
In accordance with provisions of document "anunt de participare.signed (14)" as follows:
"13. Termenii și condițiile de livrare/prestare/executare solicitați: serviciile vor fi prestate din data semnării Contractului pînă la data de 31.10.2023 inclusiv, conform cerințelor indicate în Anexa la Anunțul de participare.
14. Termenul de valabilitate a contractului: 31.10.2023"
Date:
5 Jan 2023, 09:21
Question's name:
HPE Pointnext Tech Care
Question:
In document "Anexa la anuntul de participare" art.1 "Condiții de prestare a serviciilor" type of support is specified as "HPE Pointnext Tech Care Basic"
Since 01/11/2022 HPE discontinued providing Poinnext Tech Care support for 3PAR 7xxx systems.
HPE Mature Support still is available for HPE StoreServ 7000 Storages. The service includes remote and on-site diagnostics, replacement of failed hardware components and resolution of software-related incidents.
https://www.hpe.com/psnow/doc/a50006379enw
https://www.hpe.com/psnow/doc/4aa2-5741enw
Would you please confirm whether HPE Mature support will be accepted instead of HPE Pointnext Tech Care services?
Answer (5 Jan 2023, 10:34):
Agency do confirms - HPE Mature support will be accepted.
Only authorized platform users may ask questions during the clarification period.
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